Ask Sucuri: What should I know when engaging a Web Malware Company?

We work in a business in which it is always chaos. In most situations the client is often distraught, vulnerable, and is plagued with this feeling of being out of control. It is the business of web malware cleanup. The last thing any website owner wants is to delay the cleanup process because of silly things that could have been easily prevented.

In our mind, there are three things you must know before engaging with any web malware company:

  • Know Your Host
  • Know How to Access Your Server
  • Have a Backup

As simple as they may appear, they still remain allusive to many.
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Web Hosting Provider ServerPro Hacked, Defaced, & Blacklisted by Google

Even the pro’s are susceptible to attack. Web hosting provider ServerPro has been compromised and completely defaced. This has been ongoing for more than a few days with no resolution.

ServerPro boasts to have over 200,000 clients over a 10 year stand. Although there is no direct proof that this attack affects a wide portion of their client base, we have seen a few of their clients experiencing the same issue.

If you were to visit the site, which we recommend against, you would get the beautiful Google infection banner:

ServerPro Blacklisted by Google

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