Our team is growing and we have an opening for a Junior Support Analyst (remote).
If you have a passion for the web, security, and looking to become part of a dynamic global team, then this is where you want to be.
Job Position: Junior Support Analyst
Description: As a Junior Support Analyst you will be required to troubleshoot web site security issues (learn to fix them), patiently engage with clients, and effectively work and communicate with our global team.
Sucuri employs manual and automated techniques to analyze, decode, and fix web-based malware. The right candidate will have the opportunity to learn and apply these techniques in their day-to-day duties. If you like the challenge of fixing broken websites and reversing the effects of malware, then you’ll love this job.
What we look for:
- Linux experience – CLI
- Managing WordPress, Joomla, osCommerce and other CMSs
- PHP, HTML and shell scripting experience (good, but not required)
- Open source and community participation
- Patience with customers
- Drive to become better, and help us become better
- Great communication skills with customers, supervisors and peers
*We love to see active community support. If you’re already assisting across the web (WordPress.org, open source project, github, stackoverflow), please include your account name as a reference
Are you ready to make a difference on the web? Send an email with your resume to firstname.lastname@example.org, we’d love to hear from you!